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Where do Cue products ship from?
Cue products purchased from http://hestancue.com will ship from our Fairfiel...
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What voltage do I select for my Cue-enabled induction range or cooktop? 208V or 240V?
When setting up a Cue-enabled full induction range/cooktop on the app, yo...
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How do I clean Cue cooktops (clean the glass)?
When cooking is finished, ensure the Cue cooktop is clean before the next us...
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Do I need to use specific cookware to cook certain recipes? (How to use Filters)
Yes. The cookware required to cook a specific recipe will be indicated via a...
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Can I set a timer when cooking?
Yes. When using Control Mode, you'll be able to set a timer which will ...
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How does Cue work in conjunction with sous vide cooking?
The Hestan Cue app will include sous vide recipes for use in conjunction wit...