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Hestan Cue Culinary Support
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Troubleshooting
Troubleshooting
Error and issue resolution
Connection Issues
I can't pair my devices with the app (can't find Cue device)
Troubleshooting Android: Cue burner or cookware isn't detected and can't be paired with
App help
How do I hard-close the app (to refresh the app)?
I can't download the app. Can you help?
Why can't I hear any sound when I use the Cue app? I can't hear any talking in the videos
Android: How to clear the app and Bluetooth "cache"
Errors
I got an "overheating error". Now what?
App keeps saying "Session Has Expired" and doesn't let me in. Now what?