Welcome to Hestan Cue support
Email us Case Status

App troubleshooting (non-bugs)

Tips on troubleshooting common errors and issues that may come up

I can't pair my devices with the app / Bluetooth troubleshooting
Wed, 21 Nov, 2018 at 1:54 PM
How do I hard-close the app (to get new recipes to load)?
Wed, 21 Nov, 2018 at 1:59 PM
I can't download the app. Can you help?
Wed, 21 Nov, 2018 at 2:18 PM
App can't find Cue device. Why? What do I do?
Wed, 21 Nov, 2018 at 2:28 PM
How to clear the app and Bluetooth "cache" (Android)
Wed, 21 Nov, 2018 at 12:25 PM