Submit a ticket

How do I clean the Cue burner?

When cooking is finished, ensure the Cue burner is clean before the next use. To clean the unit, shut it off using the power button, unplug the cord, and allow the unit to cool down completely before proceeding. Wipe the top plate with a damp cloth or use a mild, non abrasive dish soap to make the damp cloth soapy. To clean the control panel, wipe with a soft, dry cloth. Do not use oven cleaners, abrasive products, scouring powders or pads which are not specifically designed for glass cook tops. Even then, make sure not to get any on the non-glass areas of the Cue burner such as the plastic bezel. These products may leave scratches and damage the unit. 

In situations where there is caked on residue on the glass cook top, and the above suggestions aren't working out, it's also possible to use the Hestan Professional Grade Stainless Steel Cleaner in combination with a glass cooktop scraper blade to clean the glass. However, please be careful if you choose to do this as the blade can cause cuts and injury to yourself or others. Additionally, the cleaner may cause some scuffing to the plastic bezel parts of the Cue burner. Use this method at your own risk. 



After (Hestan cleaner with glass scraper blade):

Warning: Never immerse the unit, cord, or plug into water or any other liquid. Never place the unit in an automatic dishwasher. Do not spray the outside of the unit with liquid or cleaning products. Liquid could enter the inside and cause a short circuit or electric shock.

You may also find the following FAQs useful:

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.