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What mobile devices can I use (phone/tablet)? What are the app requirements?

In order to use the Hestan Cue app, you'll need a smart phone or tablet running iOS or Android. The mobile device will also need to be connected to an active WiFi internet connection and have Bluetooth LE enabled. If you need help finding the app, please refer to the following FAQ :  Where can I download the Hestan Cue app?

Below are the requirements necessary to run the Hestan Cue app:

Apple iOS requirements:

iPhone -  iOS 10 or higher. iPhone 5s or higher.
iPad/air/mini - iOS 10 or higher. iPad 2nd Generation or higher.
iPod/iTouch - iOS 10 or higher. iPod touch 4th gen and higher.

Note: iOS 9 devices are not supported. As such, the app will not be available for download on mobile devices running iOS 10 or below.  Bluetooth 4.0+ LE and an active internet connection is required to use the app in all instances.

Android requirements

Kitkat and up (Android 4.4+) with Bluetooth 4.0+ LE

Certain features may require later Android versions. Bluetooth 4.0+ LE and an active internet connection is required to use app. 

Devices which are not Bluetooth LE compatible will not be able to use the Hestan Cue app. If you aren't sure if your Android device has Bluetooth LE, try downloading an app like BLE checker to find out. 

Amazon Fire, Kindle, and Nook devices:

The Hestan Cue app will not work with Amazon Fire, Kindle, or Nook devices at all. 

Apple, the Apple logo, iPhone, iPod touch, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

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