Hestan Cue Culinary Support
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Troubleshooting: Burner doesn't turn on. Burner doesn't pre-heat pan/pot/cookware/food.
Tue, 30 Jan, 2018 at 3:57 PM
Troubleshooting: No sound coming from my device / can't hear the videos
Thu, 11 Jan, 2018 at 4:37 PM
Troubleshooting: Burner does not heat when starting a new batch (iOS app v1.1.999)
Tue, 10 Apr, 2018 at 10:43 AM
Troubleshooting: No "next step" button. Can't progress recipe. (iOS app v1.1.998)
Tue, 10 Apr, 2018 at 10:44 AM
Troubleshooting: iOS app update doesn't download even when prompted / app update loop
Fri, 11 May, 2018 at 3:44 PM
"Oops, we can't find this recipe" error workaround
Wed, 15 Aug, 2018 at 2:58 PM