Problem: Cue doesn't get past "searching for devices" screen. Recipes say "coming soon". Can't cook on the Cue.
Cause: Cue hardware is not associated correctly in the back-end
- Navigate to "Settings" (the gears/cogs icon towards the top left of the main recipes screen).
- Tap on your cooktop (burner), choose to "remove device" and confirm removal. Repeat as many times as necessary if it's not removed the first time.
- Repeat for all remaining cookware (pan/pot), and as many times as necessary.
- After everything is removed, add all Cue devices back into your account (cooktop/pan/pot) using the relevant buttons (Add cooktop/Add Cue cookware)
After doing this, you should be able to cook on the Cue as normal.